Shipping policy

Shipping & Digital Delivery Policy

Stellium sells digital products, personalized astrology readings, reports, and other electronically delivered services. We do not currently sell or ship physical products.

Digital Delivery

All products are delivered electronically using the email address or contact information provided by the customer at checkout.

Depending on the product purchased, delivery may be:

Immediate after purchase;
Sent automatically by email;
Delivered through a download link; or
Prepared individually and delivered within the timeframe stated on the applicable product page.

Personalized Readings

Personalized astrology readings and reports require preparation based on the information provided by the customer.

Estimated delivery times are displayed on the applicable product page. Delivery times may vary depending on the product and order volume.

Customers are responsible for providing accurate birth information, email addresses, and any other information required to prepare and deliver their order.

No Physical Shipping

No physical products will be mailed or shipped.

As a result, there are no shipping fees, shipping carriers, tracking numbers, or physical delivery addresses associated with our digital products unless otherwise specifically stated on a product page.

Delivery Issues

If you have not received your digital product within the expected delivery timeframe, please first check your spam, junk, promotions, or other filtered email folders.

If you still cannot locate your order, please contact us at:

info@stelliumapp.com

Please include your name, order number, and the email address used when placing your order so we can assist you.

Incorrect Email Address

Customers are responsible for providing a correct and accessible email address at checkout.

If you entered an incorrect email address, please contact us as soon as possible at info@stelliumapp.com so we can update your information when possible.